CONTENTS

SECTION 4

PAYING FOR SERVICES

Receiving Invoices from Providers

  Making Payment

If you have a Standard Payment project, when a service provider completes a milestone, you will receive an email notification that you have been invoiced by the service provider. If you have an Escrow Payment project, when a service provider completes a milestone, you will receive an email notification that they have requested funding and/or release of that payment milestone.

To make a payment on a Standard Payment project, if you have not yet authenticated your credit card (the process to verify that you are the correct card holder), follow steps 1-2.

To receive an invoice

1. On the Quick Payment form, enter the payment amount and select a payment method, then click Continue.
2. Review your payment details on the Payment Preview page.
3. Check the box to authorize payment, enter your password, then click Submit.
4. Click on the New Invoice icon next to the appropriate project.

To make a payment:

1. Click on the Payment icon next to the appropriate project.
2. Click the Authenticate link next to the credit card you want to use and follow the instructions.
3. Click My FindProfessional.net Buyer Activity.

Providing Feedback

Once feedback has been submitted, it cannot be changed. Please review your ratings and comments carefully before clicking Submit. FindProfessional.net recommends that you try to resolve any disputes with a provider before submitting feedback. Once you have made payment to a provider, you may submit feedback on the services received via the FindProfessional.net Private Message Board..

To submit feedback:

• Haga clic sobre Actividad del Comprador de My EP.
• Click the Leave Feedback icon next to the appropriate project.
• Review your feedback on the Feedback Preview page, then click Submit.
• On the Leave Feedback page, enter your feedback rating for the provider and any comments about your experience, then click Preview.

   SECTION 5

SUPPORT
Getting Help

  Additional information about using FindProfessional.net may be obtained in the following ways:<

• FindProfessional.net Online Help.
• FindProfessional.net Customer Service.

FindProfessional.net Help

• Click Help in the navigation bar
• Click Find Answers.

Browse the top FAQs for answers to the most frequently asked questions.

FindProfessional.net Customer Service
   If you have any questions or need assistance, please contact FindProfessional.net Customer Service as follows:
   E-mail: http://www.findprofessional.net/contactenos.php
   Telephone Number: (Monday to Friday, 8am - 5pm Eastern Time):  (1) 305-914-3776.